Hint: If you have any difficulties with the installation of the utility, please refer to the installation manual for UFS Explorer Professional Recovery.įind the WD My Cloud partition holding your data. All the logical volumes will be listed under the physical devices. The attached drive(s) will be displayed in the left pane of the main window. Run the software with elevated privileges and, if necessary, modify its settings. Install UFS Explorer Professional Recovery on the computer and launch the program. Hint: To learn how you can plug the disk into the motherboard of the computer or connect the drive externally using a USB to SATA/IDE adapter, please rely on the corresponding video instruction. It is recommended to use the fastest interface available to you, for instance, SATA port(s) on the motherboard. Please refer to the support documentation for the device if you are not sure how to perform it correctly.Ĭonnect the removed drive(s) to the computer.Īttach the drive(s) taken out from the enclosure to the PC. As WD My Cloud Home models are not meant to be routinely opened by the user, this manipulation may require certain technical skills. Shut down the NAS unit, take it apart and carefully extract the drive(s) residing in it. Remove the drives from your WD My Cloud Home. Hint: Alternatively, such volumes can be processed using the Recovery Explorer Professional software product. Follow the provided instruction to learn how you can utilize this software tool to perform the recovery procedure. UFS Explorer Professional Recovery identifies the volumes of WD My Cloud Home and WD My Cloud Home Duo, allows recovering the data lost from them and transforms the obtained file system in a usable form relying on the above-mentioned index database. This database is required for presenting the file system in a comprehensible form rather than its technical layout. In addition, this table keeps a unique ID for each file, information about the folder it belongs to and some other metadata. These names resemble arbitrary character sequences and are referred to as "content IDs" whereas the meaningful file names are specified along with them in a special "Files" table within an index database. Instead of using the file names and directory structures defined by the user, system algorithms create their own ones that get actually written to the storage. Though at first sight WD My Cloud Home and WD My Cloud Home Duo may look like typical NAS units based on the Ext4 file system, the methods employed to store data on them have their own peculiarities that must be considered when it comes to the recovery of lost files. How to recover data from WD My Cloud Home How to recover data from WD My Cloud Home.Submit a help request here or contact us at (888) 611-0737 to request help from professional data recovery specialists. A small business or large company that needs absolute security and assurance that no further damage will come to the malfunctioning external hard drive.A failed individual drive that had personal files regarding family, friends, or lifelong passion projects.Choose us for your external hard drive data repair if you fall into the following categories: PITS Global Data Recovery Services provides its customers with the exceptional customer service. Therefore it guarantees to work above any cookie-cutter “data recovery software available online.” Secure External Hard Disk Recovery Meanwhile, the data recovery software is custom built and has a lot of features. Our data recovery experts can analyze the raw data on your portable hard drives and recover your lost files. Your storage device can lose the ability to locate files you are looking for when using a search function. Then analyze if any power disruptions occurred throughout the day and contact customer service. You should shut down the computer, disconnect it and power down the external hard drive. This type of failure is less critical than outright physical smashing but still calls for an emergency protocol. These kinds of “silent treatments” given by external hard drives indicate a burned chip or some other electronic malfunction. Usually, upon restarting their computer, the hard drive makes complete silence instead of making any clicking noises. There are stories online of people who, while copying files to their external hard drive device, experienced a sudden power outage. Unless you have a personal generator or excellent surge protector tested, sudden power failure or outages can completely fry any portable hard drives. Unfortunately, there are times that external hard drive failure is genuinely out of your control. The state-of-the-art cleanroom facilities of our services and our globally recognized experts help us maintain the highest success rate.
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